Christel Fouche

Articles in Management Systems

ISO19011: 2012 – The New Auditing Standard
April 2nd, 2012

ISO19011 the 2003 version has been replaced by the 2012 version.

This is the new standard known as the “Guidelines for Auditing Management Systems” document and is applicable to auditing amongst others the ISO9001, ISO14001 & OHSAS18001 management systems.

For the past 10 years auditors and lead auditors in the world have used the ISO19011 document as the benchmark for determining competence. With the continuing concern regarding the professionalism and competency of auditors the standard attempts to include and emphasize knowledge, skill and experience required to become an auditor or lead auditor.

Some key issues that changed between the first edition and this new one include:

The scope has been broadened from the auditing of quality and environmental management systems to the auditing of any management systems;
the relationship between ISO 19011 and ISO/IEC 17021 has been clarified;
remote audit methods and the concept of risk have been introduced;
confidentiality has been added as a new principle of auditing;
Clauses 5, 6 and 7 have been reorganized;
additional information has been included in a new Annex B, resulting in the removal of help boxes;
the competence determination and evaluation process has been strengthened;
illustrative examples of discipline-specific knowledge and skills have been included in a new Annex A

Previously the following criteria were used as a benchmark to determine competency of auditors and lead auditors (Table 1 on page 27 in the 2003 ISO19011 standard):

How to Conduct an ISO/OHSAS Audit
April 13th, 2011

I would like to give you a glimpse of how I normally conduct an ISO/OHSAS audit (without indicating that this method is perfect or totally correct).

Inside ISO31000 – Risk Management Systems
February 16th, 2011

During the previous article we started to unpack  ISO31000: Risk Management – Principles and Guidelines standard. We looked at the framework encompassing the …

Integrating Quality Management Into Shopfloor Procedures
March 16th, 2009

ISO9001:2008 is all about Quality Management. In order to have a successfully implemented Quality Management System (ISO9001: 2008) a team effort is needed.

This means that everybody in the organization has …

Quality Management Systems: Charting the Journey
November 12th, 2008

Quality Management Systems have a few pre-requisites. You need to understand them before you can get down to developing or evaluating any Quality Management System (QMS).

Sequencing is important and cross-checks …

ISO9001:2008 – The proposed new changes
May 15th, 2008

The norm is for the Standards to receive an update every 6 to 7 years. The update for the ISO9001: 2000 version is thus way overdue. However the draft is …

Auditors are those people who get to the battlefield after it is over and then stab the wounded
April 7th, 2008

Does that describe your auditors (internal of external) that you are employing? We have such a problem with auditors in industry currently in South Africa. Common problems experienced by organizations …

Enterprise Wide Risk Management: Explained
November 19th, 2007

What is Enterprise-Wide Risk Management?

Looking at Risk Management from a Health & Safety point of view have changed over the past few years to include Environmental aspect …

Write Procedures that Employees can follow
October 16th, 2007

Our lives are governed by procedures.The alarm wakes us, we go and shower, brush our teeth, have breakfast, get in the car and travel to work, etc.

What is your procedure …

A closer look at Work Permits
October 16th, 2007

Work Permits defined

A Work Permit is a written form giving authorization to jobs that can expose employees to serious Hazards & Risks in the Workplace.

It identifies the work to be …